What is the point of using social media?

What is the point of using social media?

Why are you using social media? Before spending time and money on community management and recruiting a millennial to post cool words on Facebook, pause for a moment to ask yourself what your goals are for social media and if your communication is in line with...
How will Brexit affect cross-border e-commerce?

How will Brexit affect cross-border e-commerce?

According to Forbes, Brexit is not the biggest problem that European e-commerce will have in 2018. Paul Armstrong suggests that voice technology is making leaps and bounds that need to be reflected in e-commerce in live-chat for example. Tesco think that customer...